Panda Capital logo
PANDACAPITAL

Privacy Policy

Last updated: February 1, 2026

1. Information We Collect

We collect personal information including: (a) identity data (name, date of birth, government ID); (b) contact data (email, phone, address); (c) financial data (bank accounts, transaction history); (d) technical data (IP address, device info, browser type); (e) usage data (trading patterns, feature interactions).

2. How We Use Your Information

We use your information to: provide and maintain our services; verify your identity (KYC/AML compliance); process transactions; detect and prevent fraud; communicate platform updates and promotions; improve our products and user experience; comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We may share information with: regulatory authorities as required by law; identity verification partners; payment processors; cloud infrastructure providers; analytics providers (in anonymized form). All third-party processors are contractually bound to protect your data.

4. Data Security

We implement industry-standard security measures including encryption at rest and in transit (AES-256, TLS 1.3), access controls, regular security audits, and employee security training. Despite these measures, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal data for as long as your account is active and for a minimum of 5 years after account closure to comply with regulatory requirements. Transaction records are retained for 7 years. You may request deletion of non-regulatory data by contacting support.

6. Your Rights

Depending on your jurisdiction, you may have the right to: access your personal data; correct inaccurate data; delete your data (right to be forgotten); restrict processing; data portability; withdraw consent; lodge a complaint with supervisory authorities.

7. Cookies and Tracking

We use cookies and similar technologies for authentication, security, preferences, and analytics. Essential cookies are required for Platform operation. You may manage cookie preferences through your browser settings, but disabling cookies may affect functionality.

8. International Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards including Standard Contractual Clauses and adequacy decisions for all cross-border data transfers.